One monthly plan, a clear allowance of credits, and the whole team included. An AI conversation from €0.47 + VAT, everything inside it included. Every plan runs the same governed platform; they differ in how much work is included and whether voice is on the line.
Agents and workflows running your first process in production.
The voice agent on your line, with full access to everything in the platform.
For retailers answering thousands of customers a month across every channel.
Built around your operation, with reporting on everything it does.
The governance layer is not an upgrade. It is the product.
Contact usSix short questions. We reply to you directly.
An estimate from your own numbers, before VAT. Your invoice follows the work actually recorded.
Get Growth set upOne customer, one channel, 24 hours, up to five AI replies. Every search and model call is included, and every email or WhatsApp reply; replies sent by SMS add 3 credits a segment.
A record written, a task opened, an email or WhatsApp notice sent by a workflow.
Billed per second. Speech recognition, the model and a natural voice, in real time. Five credits when calling a mobile.
Per SMS segment or WhatsApp marketing message.
Every action an agent can take needs a setting from you. With no setting, the answer is no.
Anything you mark as sensitive stops and waits. One press approves it, and the record shows who pressed.
Each action is written to an append-only audit log in the same step as the action itself, refusals included.
Requests from your systems are signed and verified before a workflow starts, and bursts beyond the ceiling are held.
Viewer, operator and owner. People sign in with the Google or Microsoft account they already have.
No model rewrites a price or an invoice amount. Numbers are sent exactly as your system produced them.
A credit is a unit of work, not a euro. A whole AI conversation uses seven credits, with everything inside it included, so your bill never depends on how many words the AI read. A workflow step or notice uses one, a minute of voice four.
From €0.47 + VAT on Scale to €1.05 + VAT on Starter: seven credits at your plan's credit price. Premium AI models, which you can choose in the console, use fourteen.
Nothing stops. Credits past the allowance are billed at your plan's credit price plus 50%, or you can buy credit packs ahead (1,000, 5,000 or 20,000 credits) at plus 25%, so a busy month never becomes an outage.
Your console warns you at 80% of your credits and offers a top-up there and then, at your plan's credit price plus 25%. Nothing is dropped: if the AI ever pauses, conversations go to your team.
No. Each month starts with the plan's full allowance. Credit packs you buy ahead last twelve months.
WhatsApp messages go from your own WhatsApp Business number, so Meta bills its per-message fees to your WhatsApp account. The work Synapsi does is in your credits.
Every price on this page excludes VAT (IVA).
No. Bring the whole team; the plan is priced on the work done, not on seats.
No. Every plan is a production plan with the full governance layer.
Voice is available on Growth, Professional and Scale. Starter covers messaging, agents and workflows.
Monthly by card or SEPA direct debit, or yearly up front: 12 months for the price of 11, so one month is free.
Custom builds are scoped and quoted on request, around your own systems and approval boundaries.
Pick the plan your estimate points to, or tell us what you run today and we will scope it with you.
