01
Customer channel
Voice · email · WhatsApp
Illustrative AI operations command centre
See energy operations execute.
One AI layer across the operation
Your energy systems stay. The work between them changes.
Synapsi sits between customer channels and the systems your teams already use—coordinating context, decisions, approvals and actions without asking you to replace the stack.
02
Synapsi
Understand · decide · execute
03
Account context
CRM · billing · meter data
04
Controlled action
Resolve · update · escalate
How it works
Connect. Build. Execute.
Synapsi is the governed intelligence layer between your energy operation and the systems it depends on.
01
Connect
Connect the accounts your energy teams already use.
Authorize in the provider's own screen and choose the access each process needs.
02
Build
Model customer, billing, metering and back-office workflows visually.
Combine fixed rules, agent decisions, human approvals and connected actions.
03
Execute
Let Synapsi carry the work across systems with control.
Each decision and action is recorded step by step, including the account used.
Integrations
Your existing tools. One AI operating layer.
Explore software that could be scoped into an energy workflow. Provider logos show integration targets, not live account connections. Confirm availability for your deployment.
integration planning
28 of 28 providers shown
Google Workspace
integration planning
Microsoft 365
integration planning
Slack
integration planning
HubSpot
integration planning
Gmail
integration planning
Google Calendar
integration planning
OpenAI
integration planning
Anthropic
integration planning
Google Drive
integration planning
Google Sheets
integration planning
Notion
integration planning
Salesforce
integration planning
Mailchimp
integration planning
ClickUp
integration planning
WhatsApp
integration planning
Telegram
integration planning
Discord
integration planning
Stripe
integration planning
Shopify
integration planning
Linear
integration planning
Asana
integration planning
Jira
integration planning
Airtable
integration planning
Zoom
integration planning
Zendesk
integration planning
Intercom
integration planning
Dropbox
integration planning
Trello
integration planning
Logos identify potential providers; no live connector is claimed here. Availability and scope must be confirmed.
Workflow builder
Interactive playground
AI Voice
One agent layer
Everything between
your energy operation and action.
An illustrated example: service and billing agents pass context through Synapsi, which checks the approved route before a tool action. Production access requires configured integrations.
3 agent roles · 6 example systems
Explore the agent network →
Service
Billing
VerifySOrchestration coreSYNAPSI
WhatsApp
Email
CRM
Customer data
Meter data
Payments
AGENT INTENT
POLICY CHECK
TOOL ACCESS
POLICY CHECK
TOOL ACCESS
ENCRYPTED ROUTE
STATUS: EXECUTING
STATUS: EXECUTING
Security & control
Control stays with you.
A practical control model for permissions, connected accounts, human oversight and execution review. Validate each control in your deployment.
Scope access
Plan which account and action each step actually needs.
Protect credentials
Review where connection credentials are held before production use.
Define permissions
Specify the actions an agent may request in each process.
Assign owners
Choose who reviews changes, exceptions and escalations.
Record decisions
Keep the reasoning and action history available for review.
Review failures
Test missing data and provider errors as well as the happy path.
Bound agent access
Separate agent interpretation from sensitive system actions.
Plan revocation
Know how to withdraw a connection when access changes.
Before / after
Energy operations shouldn't depend on twelve disconnected tabs.
The old way
- —Disconnected billing, CRM and service tools
- —Manual case routing
- —Copy/paste between customer systems
- —Multiple dashboards
- —Brittle automations
With Synapsi
Connect
Your software, authorized once.
Build
Your process, expressed visually.
Execute
Actions performed across systems.
Observe
Exactly what happened, step by step.
Desktop & mobile
Run your workspace anywhere.
The Synapsi app gives you run notifications, quick approvals for agent actions and one-tap access to your connections. Web works everywhere in the meantime.
MAget beta
macOS
Apple silicon & Intel
WIget beta
Windows
Windows 11 & 10
IOsoon
iOS
iPhone & iPad
ANsoon
Android
Phone & tablet
Pricing
Deployment starts with your operating process.
Scope is based on connected accounts, workflow volume, voice usage and implementation needs. We will define it around the first process you want to run.
Your energy systems are already there.
Make it work together.
Connect the operation. Configure governed agents. Let Synapsi execute and record the work.
Connect → Build → Execute → Observe
Connected ecosystem
Works with your stack.
Connect the communication, customer and operating systems your energy business already depends on.